Jazwares Support
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FAQ Topics
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Why does Squishmallows.com look different? Where do I send fan mail? Where can I buy Squishmallows? View All
Squishmallows
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Where do I send fan mail? What kind of promotions do you offer? When do new products arrive in the shop? View All
Product Info
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Can I return discounted items? When can I expect my refund? Can I make an exchange? View All
Returns & Exchanges
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Who will be listed as the sender on my shipment? Can I track my international order? What is the return policy for international orders? View All
Orders & Shipping
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Can I change my billing address on an order? Do you have gift cards? Do you charge sales tax? View All
Payments
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What is Jazwares? What happened to my Squishmallows account? How do I delete my account? View All
Account Info
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Can I use a gift card for a pre-order? What is a Pre-Order? How often will you have pre-orders? View All
Pre-orders
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Will there be new apparel designs? Who do I contact if I have other questions about my apparel order? Are these products environmentally friendly? View All
Apparel
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What is Jazwares Vault? Is there a purchase limit on new items at Jazwares Vault? How are shipping costs calculated at Jazwares Vault? View All
Jazwares Vault
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Why don’t I see Squishmallows like Pokémon or Disney in the Collector’s Guide? What’s the difference between the Wishlist in the Squishmallows Guide and the Product Wishlist? Is there a limit to how many Squishmallows I can add to my collection? View All
Collector's Guide
Popular Topics
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Squishmallows.com recently had a website redesign and is now a part of shop.Jazwares.com. With the redesign many pages will look different and function differently but it is still the same Squishmallows we all love and adore!
This is still the official Squishmallows.com with official Squishmallows for sale.
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Jazwares is a Berkshire Hathaway company that makes and sells toys worldwide. Jazwares is largely known for making toys such as Pokemon, CoComelon, Roblox, Fortnite, AEW and Squishmallows.
For more information regarding Jazwares, please Click Here
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The Jazwares Vault is the premier destination for our latest exclusives. These limited edition collectibles are designed for our biggest fans and often feature special bundles, unique deco, and premium packaging.